Terms of Sales

Vila Bali
E.I. VILA BALI - J-Y COATANOAN
498-528 Chemin de Connaux, 30330 GAUJAC
SIRET 492 762 638 00020

To pay for your stay:

If you live in France: you can pay for your stay by bank transfer or using our secure payment service accessible from our website.

If you live abroad: you can pay for your stay by bank transfer or using our secure payment service accessible from our website.

In both cases, the security deposit must have been paid before arrival at the premises.

Article 1 - Duration of stay

The client signing this booking contract concluded for a fixed period may under no circumstances claim any right to remain in the premises at the end of the stay.

Article 2 - Liability

The owner who offers services to a tenant is the sole contact for this tenant and is responsible to him for the execution of the obligations arising from these conditions of sale. The owner cannot be held responsible for fortuitous events, force majeure or the actions of any person unrelated to the organization and progress of the stay.

Article 3 - booking

The booking is confirmed when the owner receives a deposit of 25% of the total price of the stay (administrative fees included) and a copy of the contract signed by the tenant, before the deadline indicated on the contract.

Article 4 - Balance payment

The tenant must pay the owner the balance of the agreed service remaining due, one month before the start of the stay. The tenant who has not paid the balance on the agreed date is considered to have canceled his stay. From then on, the service is once again offered for sale and no refund will be made.

Article 5 - Late booking

If you book less than 30 days before the start of your stay, full payment will be required upon booking.

Article 6 - Arrival

The tenant must arrive on the specified day and at the times mentioned in this contract. In the event of late or delayed arrival or last minute impediment, the tenant must notify the owner whose address and telephone number appear on the contract.

Article 7 - Cancellation by the tenant

Unless they are specified in the specific conditions of the contract, the following cancellation conditions apply:

Any cancellation must be notified by registered letter to the owner. The amount reimbursed to the owner, with the exception of administration fees, will be as follows:
• cancellation more than 30 days before the start of the stay: 10% of the amount of the stay will be retained
• cancellation between the 30th and 21st day inclusive before the start of the stay: 25% of the price of the stay will be retained.
• cancellation between the 20th and 8th day inclusive before the start of the stay: 50% of the price will be retained of the stay.
• cancellation between the 7th and 2nd day inclusive before the start of the stay: 75% of the price of the stay will be retained.
• cancellation less than 2 days before the start of the stay: it 90% of the price of the stay will be retained.
In the event of a no-show by the tenant, no refund will be made.

Article 8 - Modification of a substantial element

When before the scheduled start date of the stay the owner finds himself forced to make a modification to one of the essential elements of the contract, the tenant may, and after having been informed by the owner by registered letter with acknowledgment of receipt:

- either terminate your contract and obtain immediate reimbursement of the sums paid without penalty.
- or accept the modification: an amendment to the contract specifying the modifications made is then signed by the parties.

Any reduction in price is deducted from any sums remaining due by the tenant and if the payment already made by the latter exceeds the price of the modified service, the overpayment will be returned to the tenant before the start of their stay .

Article 9 - Cancellation by the owner

When, before the start of the stay, the owner cancels this stay, he must inform the tenant by registered letter with acknowledgment of receipt.

The tenant will be reimbursed immediately and without penalties for the sums paid.</p >

Article 10 - Interruption of stay

In the event of interruption of the stay by the tenant, no refund will be made.

Article 11 - Capacity & rules of use

The accommodation is entirely dedicated to the tenant.

This contract is established for a maximum capacity of 4 people.

Depending on your contract (number of guests provided for in the contract) one or two rooms will be made available to the tenant.

The Vila Bali rental, concept for one or two couples, does not accept children. If the number of guests does not comply with the booking, the owner will refuse additional guests.

Any modification or termination of the contract will then be considered at the tenant's initiative.

IMPORTANT: It is strictly forbidden to organize parties, stag parties or other collective events within our property.

The client can, however, receive one or two couples in VilaBali on an exceptional basis during the day, without children and without animals, provided that they respect the location, the neighbors and the concept of quietness of Vila Bali.

Maintenance of the swimming pool during the stay in season will be carried out by the owner at least once a week.

Article 12 - Transfer of contract by the tenant

The tenant can transfer his contract to an assignee who meets the same conditions as him for the stay. In this case, the tenant is required to inform the owner of his decision by registered letter with acknowledgment of receipt no later than 7 days before the start of the stay. The owner must validate this transfer of contract beforehand.

The transfer of contract must be carried out at cost price. The assignor and the assignee are jointly and severally liable to the owner for payment of the balance of the price as well as any additional costs incurred by this assignment.

Article 13 - Insurance

The tenant is responsible for all damages arising from his fault. He must subscribe a vacation insurance for these different risks.

Article 14 - Inventory of fixture

An inventory is drawn up jointly and signed by the tenant and the owner or his representative upon arrival and departure from the accommodation. This inventory constitutes the only reference in the event of a dispute concerning the inventory of fixture.

The tenant is required to enjoy the rented property with due diligence.

The status of cleanliness of the accommodation upon the tenant's arrival must be noted in the inventory. The price indicated in the contract includes end-of-stay cleaning, however routine cleaning of the premises is the responsibility of the guest during the rental period and before departure.

The amount of any cleaning costs is established on the calculation basis mentioned in the description sheet.

Article 15 - Security deposit

When the tenant arrives at the rental, the security deposit, the amount of which is indicated in the special terms of the contract, must have been paid by the tenant before arriving at the premises. After the contradictory establishment of the exit inventory, this deposit is returned at the latest within 15 (fifteen) days following the planned end date of the stay, less the cost of restoring the premises if there are any damage was noted.

In the event of early departure (before the hours mentioned on the description sheet) preventing the establishment of the inventory on the same day of the tenant's departure, the security deposit is returned by the owner within a specified period. not exceeding two weeks.

Article 16 - Payment of charges

Heating/air conditioning and electricity charges are included in the contract for proper use of the property made available to the tenant.

Article 17 - Disputes

In the event of a dispute, the parties will endeavor to reach an amicable agreement.

If it is impossible to reach an agreement, the matter will be brought before the courts having jurisdiction in the matter.